Nitzan

Move Fast Without the Bloat:Fractional CSthat Feels Full-Time

I help founders launch, lead, and scale B2B SaaS CS—minus the drama or sticker shock. Let's get right to work.

Nitzan Gorodetsky - Fractional Customer Success Manager

Hi, I'm Nitzan—startup partner, builder, and occasional caffeinated optimist

I've scaled CS teams at startups ranging from PropTech to Web3… and I get my kick helping founders succeed, quickly. Need a flexible CS leader who rolls up their sleeves and speaks fluent startup? Welcome home.

Quick Background

  • UBC graduate, Vancouver-based

    Local expertise with global perspective

  • 7+ years scaling CS across industries

    SaaS, PropTech, Web3, FinTech experience

  • Proven onboarding frameworks

    Streamlined processes that actually work

  • Startup-friendly approach

    Flexible solutions for growing companies

Fun Fact

"I make onboarding frameworks that actually work—even for founders who think 'process' is a four-letter word. My secret? I speak both startup chaos and enterprise structure fluently."
NG
Nitzan Gorodetsky
Fractional CS Manager

Engagement Models That Actually Work

Choose the approach that fits your timeline, budget, and sanity level

P
Project-Based

Perfect for specific challenges or one-time builds

  • Sales workflow design & optimization
  • AI automation setup & integration
  • Custom onboarding templates
  • KPI dashboard creation
R
Retainer

Ongoing partnership that scales as you grow

  • Minimum 10 hours/week commitment
  • Strategic CS leadership & planning
  • Team training & development
  • Monthly performance reviews

Not Sure Which Fits?

Let's chat about your specific needs. Free consultation, no strings attached.

Why Fractional? (Besides the Obvious Cost Thing)

Look, full-time hires are great when you're ready. But if you need CS expertise right now without the commitment ceremony, here's why fractional makes sense:

Speed

Hit the ground running. No 3-month ramp-up periods or onboarding marathons.

💰

Cost Savings

Get senior-level expertise without senior-level salary, benefits, and equity commitments.

🎯

Expertise Minus Commitment

Access deep CS knowledge exactly when you need it, scale up or down as you grow.

🚀

Agility & Flexibility

Pivot strategies quickly, test new approaches, adapt to market changes without HR headaches.

Rapid Onboarding

I've seen this movie before. Skip the learning curve and get straight to results.

📈

Immediate Impact

Focus on what moves the needle. No office politics, just pure execution and results.

Ready to Move Fast?

Let's chat about your CS challenges. Free call, real talk, no sales pitch.